SPECIFICATIONS

Active Noise-Cancellation: No

Battery Capacity[mAh]: 120

Bluetooth Version: Other

Brand Name: CUGUU

Category: Earphones & Headphones

Charging Method: Charging case

Communication: WireLess

Connectors: None

Control Button: Yes

Driver Diameter: 13

Earcups Type: Semi-open

Frequency Response Range: 20 - 20000

Headphone Pads Material: Other

High-concerned chemical: None

Impedance Range: up to 32 Ω

Is wireless: Yes

Magnet Type: Other

Material: ABS

NFC Technology: no

Number Of Drivers: 1

Origin: Mainland China

Plug Type: NONE

Resistance: 32

Sensitivity: 98

Sound Isolating: no

Style: Ear Hook

Support APP: No

Support Memory Card: No

Total Harmonic Distortion: 1

Vocalism Principle: Other

Voice assistant built-in: no

Volume Control: No

Waterproof: No

Wireless Type: Bluetooth

With Microphone: Yes

Features:

👍 ENC Dual Microphone Noise Reduction: The Bluetooth earphones use dual microphone CVC8.0 and ENC noise reduction technology, which can eliminate 96% of noise and provide clear sound. Enjoy clear communication.

👍 Bluetooth 5.4: Equipped with a newly upgraded version 5.4 Bluetooth chip, it has higher compatibility, faster and more stable data transmission.

👍 Lower power consumption and stronger battery life: It can be used continuously for 12 hours per use, and when combined with a charging case, it has a comprehensive battery life of 48 hours.

👍 Ear hook wearing: With an ergonomic curve design, the earphones fit snugly against the earlobe, ensuring even force distribution. The ear hook is flexible and elastic, providing comfortable wear and preventing easy detachment.

👍 Both ears can be worn: The 180 degree rotatable earpiece design provides comfortable wearing for both ears.

👍 High definition audio decoding: 13mm composite diaphragm speaker, balancing high and low frequencies, focusing on detailed sound experience.

👍 Intelligent charging compartment: LED power display, convenient for storage and charging, with good protection.

👍 Widely used: for driving/business/warehouse/supermarket/building/bar/walking, etc

👍 Multi functional connection: using the included Bluetooth adapter, supporting multi device use.

👍 Stylish and elegant appearance: perfect as a gift for family and friends.

Parameters:

● Product Name: Wireless Earphones

● Headphone type: hanging ear type

● Bluetooth version: 5.4

● Transmission distance: about 15 meters (accessible)

● Supporting protocols: A2DP1.3/HFP1.6/HSP1.2/AVRCP1.6/D11.3

● Talk time: approximately 12 hours

● Working hours: approximately 48 hours (when used with a charging case)

● Standby time: about 60 days

● Charging time: approximately 1.5 hours

● Battery capacity: 120mAh

● Charging case: 500mAh

● Charging port: Type-C

● Operation mode: button

● Product color: Black

The package includes:

1 * Bluetooth earphones

1 * User Manual

3 * Ear Cap

1 * Charging case

1 * Bluetooth adapter

1 * Type-C cable

Tip:

Depending on the color of the light, it may vary!

Due to manual measurement, please allow for a slight difference of 1-2cm!

Thank you for your understanding and attention. Wishing you a pleasant shopping experience!

We stand behind the quality of our products. This item comes with a limited warranty that protects against defects in materials and workmanship under normal use.

Coverage Details

• Covers manufacturing defects and material failures
• Valid for the period specified on the product or receipt
• Applies only to the original purchaser
• Excludes damage caused by misuse, accidents, or unauthorized repairs
• Proof of purchase may be required to make a claim

How to Claim

• Contact our customer support team with your order details
• Provide a description of the issue and photos if applicable
• Follow the instructions for returning the item or receiving a replacement
• Claims are processed within 5–10 business days after the item is received

Additional Notes

Please handle items carefully and follow usage instructions to maintain warranty coverage. For questions about coverage or claims, contact our support team.

We are committed to delivering your orders quickly and safely. All shipments are processed within 1–2 business days of receiving your order, unless otherwise specified. Delivery times may vary depending on the shipping method, location, and product availability.

Shipping Methods

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
• In-Store Pickup: Available for select items at participating locations

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can monitor the delivery status at any time using the tracking number provided.

Shipping Restrictions

• We currently ship only within the specified countries listed at checkout.
• Certain items may not be eligible for expedited shipping or in-store pickup.
• Delivery times are estimates and may be affected by weather, holidays, or carrier delays.

Additional Notes

Please ensure that your shipping address is correct and complete to avoid delays. We are not responsible for lost or delayed packages due to incorrect information or carrier issues.

We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a refund or exchange, subject to the conditions below.

Eligibility for Returns

• Items must be unused, in their original packaging, and in resalable condition.
• Proof of purchase, such as a receipt or order confirmation, is required.
• Some items, including perishable goods or personalized products, may not be eligible for return.

How to Return an Item

• Contact our customer support team to initiate a return.
• Pack the item securely in its original packaging or equivalent.
• Ship the item to the provided return address using a tracked shipping method.

Refunds and Exchanges

• Refunds are processed within 5–10 business days after the returned item is received and inspected.
• Exchanges will be processed once the returned item is approved and the replacement is shipped.
• Shipping costs for returns may be the responsibility of the customer unless the return is due to a defect or error on our part.

Additional Notes

Please ensure that items are returned safely to prevent damage during transit. Contact our support team if you have any questions or need assistance with the return process.

We are committed to making eco-friendly choices that reduce our environmental impact. From responsible sourcing to sustainable packaging, every product is designed with the planet in mind.

Our Sustainable Practices

• Products made with recycled or responsibly sourced materials
• Packaging designed to minimize waste and be recyclable
• Energy-efficient manufacturing processes
• Carbon footprint reduction through eco-conscious shipping
• Support for environmental programs and initiatives

How You Can Help

• Recycle packaging after use
• Choose items marked as eco-friendly or sustainably made
• Consider consolidated shipping to reduce emissions
• Share sustainable practices with your community

Here are answers to some of the most common questions about this product. If you don’t see your question, feel free to contact our support team.

1. How long will delivery take?

Delivery typically takes 3–7 business days depending on your location and the shipping method selected at checkout.

2. Can I return the item if I’m not satisfied?

Yes. Items can be returned within 30 days of receipt, provided they are in original condition and packaging. See our Return Policy for full details.

3. Is this product covered by a warranty?

Yes. The product comes with a limited manufacturer’s warranty that covers defects in materials and workmanship. Refer to our Warranty Policy for details.

4. Can I track my order?

Absolutely. Once your order has shipped, you will receive a confirmation email with tracking information to monitor its progress.

5. Who should I contact for technical support?

For setup, troubleshooting, or other technical questions, please contact our Technical Support team via email or phone. Details can be found in the Technical Support tab.