SPECIFICATIONS

Brand Name: MIJIA

Capacity: 1.7L

Choice: yes

Feature: 360 Degree Rotational Base

Function: Safety Auto-Off Function

Heating Method: Underpan Heating

High-concerned chemical: none

Origin: Mainland China

Power (W): 1800W

Power Source: 220V/50HZ

Scale Mark: Inwall Mark

Style: Electric Kettle

Voltage: 220 V

Note: The adapter will be included when sending the package，Because this product is a Chinese version, please change the country to "China" when connecting the "MI HOME" APP, and the language can be set according to the local country. If some devices fail to connect for a certain period of time, the WIFI of the device needs to be reset，If you have any questions, please contact us at the first time. We are happy to answer them for you

We will send the correct plug adapter or conversion plug for your country.

MIJIA Smart Kettle 2 Pro

Low noise | Precise temperature regulation | Multiple modes of boiling water | 1.7L large capacity | 24H heat preservation | 1800w power

Noise reduction upgrade, lower noise

The inside of the kettle body is equipped with a noise reduction coating, which can effectively reduce noise, and work and rest will not be disturbed by noise

knob temperature adjustment

Can be adjusted to the temperature you want, every 1°C can be adjusted

Customize the temperature

APP customizes the temperature adjustment, the operation is very simple

APP long-lasting heat preservation

The temperature can be set in advance in the MIHOME APP, and the heat preservation time can be adjusted according to the needs, and the longest heat preservation time can be 24H

More than one boiling mode

Intelligent multi-mode boiling water for different water quality requirements
Tap water mode, boil water directly, and automatically cool down. Directional heat preservation after boiling
Pure water mode, no need to wait for the water to cool, directly heated to the temperature you need

1.7L large capacity

Avoid frequent boiling of water, which can meet the drinking water needs of many people.

1800W high power

Brings faster water boiling speed and efficiency, saving more time

High quality thermostat

More stable performance, precise temperature control, safer

Multiple protections are more intimate

The inner and outer double-layer pot body is designed, and the heat insulation layer is formed in the middle.
The water in the kettle is boiling. The outer layer of the kettle body is not hot
Triple power protection, use more assured
Dry-burning automatic power-off, high temperature fuse protection, automatic power-off when water is turned on.

More intimate design

LED display: temperature change prompt
Smart light ring design: the boiling water status is clearly visible
Oversized keys: one-touch open
One-piece spout design: no water leakage
Two-stage damping opening cover: prevent the steam from escaping instantaneously
One-piece 304 stainless steel liner: health and peace of mind

Packaging List

Kettle *1
Electric kettle base *1

We stand behind the quality of our products. This item comes with a limited warranty that protects against defects in materials and workmanship under normal use.

Coverage Details

• Covers manufacturing defects and material failures
• Valid for the period specified on the product or receipt
• Applies only to the original purchaser
• Excludes damage caused by misuse, accidents, or unauthorized repairs
• Proof of purchase may be required to make a claim

How to Claim

• Contact our customer support team with your order details
• Provide a description of the issue and photos if applicable
• Follow the instructions for returning the item or receiving a replacement
• Claims are processed within 5–10 business days after the item is received

Additional Notes

Please handle items carefully and follow usage instructions to maintain warranty coverage. For questions about coverage or claims, contact our support team.

We are committed to delivering your orders quickly and safely. All shipments are processed within 1–2 business days of receiving your order, unless otherwise specified. Delivery times may vary depending on the shipping method, location, and product availability.

Shipping Methods

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
• In-Store Pickup: Available for select items at participating locations

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can monitor the delivery status at any time using the tracking number provided.

Shipping Restrictions

• We currently ship only within the specified countries listed at checkout.
• Certain items may not be eligible for expedited shipping or in-store pickup.
• Delivery times are estimates and may be affected by weather, holidays, or carrier delays.

Additional Notes

Please ensure that your shipping address is correct and complete to avoid delays. We are not responsible for lost or delayed packages due to incorrect information or carrier issues.

We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a refund or exchange, subject to the conditions below.

Eligibility for Returns

• Items must be unused, in their original packaging, and in resalable condition.
• Proof of purchase, such as a receipt or order confirmation, is required.
• Some items, including perishable goods or personalized products, may not be eligible for return.

How to Return an Item

• Contact our customer support team to initiate a return.
• Pack the item securely in its original packaging or equivalent.
• Ship the item to the provided return address using a tracked shipping method.

Refunds and Exchanges

• Refunds are processed within 5–10 business days after the returned item is received and inspected.
• Exchanges will be processed once the returned item is approved and the replacement is shipped.
• Shipping costs for returns may be the responsibility of the customer unless the return is due to a defect or error on our part.

Additional Notes

Please ensure that items are returned safely to prevent damage during transit. Contact our support team if you have any questions or need assistance with the return process.

We are committed to making eco-friendly choices that reduce our environmental impact. From responsible sourcing to sustainable packaging, every product is designed with the planet in mind.

Our Sustainable Practices

• Products made with recycled or responsibly sourced materials
• Packaging designed to minimize waste and be recyclable
• Energy-efficient manufacturing processes
• Carbon footprint reduction through eco-conscious shipping
• Support for environmental programs and initiatives

How You Can Help

• Recycle packaging after use
• Choose items marked as eco-friendly or sustainably made
• Consider consolidated shipping to reduce emissions
• Share sustainable practices with your community

Here are answers to some of the most common questions about this product. If you don’t see your question, feel free to contact our support team.

1. How long will delivery take?

Delivery typically takes 3–7 business days depending on your location and the shipping method selected at checkout.

2. Can I return the item if I’m not satisfied?

Yes. Items can be returned within 30 days of receipt, provided they are in original condition and packaging. See our Return Policy for full details.

3. Is this product covered by a warranty?

Yes. The product comes with a limited manufacturer’s warranty that covers defects in materials and workmanship. Refer to our Warranty Policy for details.

4. Can I track my order?

Absolutely. Once your order has shipped, you will receive a confirmation email with tracking information to monitor its progress.

5. Who should I contact for technical support?

For setup, troubleshooting, or other technical questions, please contact our Technical Support team via email or phone. Details can be found in the Technical Support tab.