SPECIFICATIONS

Battery: 2xAAA (not included)

Brand Name: Tungcore

Brand NewUse for: Promethean Projector

Certification: NONE

Channel: 8

Frequency: 433 MHz

High-concerned chemical: None

Material: Brand New Remote control

Origin: Mainland China

Package: Yes

Support APP: No

Use: Cinema Projector

Warranty: 1 year

Wireless Communication: RF,IR

Picture details page

 

Customer must read

1. This product does not contain batteries. Customers need to buy 2 AAA batteries in local stores and put them in to work normally

2. before buying, as like as two peas, please confirm that the model and the buttons on the buttons must be exactly the same, so that they can be used normally (the TV model can only be used as a reference, not as the basis for purchase. Please note. Do not buy it according to the appearance of the remote control). If you have any questions, please consult and take another picture.

3. Picture Description: all pictures are taken in kind. Due to its own production factory, there are many product models, large quantities and many production times. Baby may have small differences in appearance (including logo, color, weight or others) due to the production batch, but the quality is the same. Please rest assured to buy!

4. When shopping online, you can't see the real object, and the display may have color difference, which will inevitably be different from what you think. Please ask the buyer to buy carefully. If you have any questions, please consult in advance to avoid unnecessary disputes afterwards!!

5. Quality assurance: the products sold in our store will use professional remote control testing instruments before delivery, and each button will be professionally tested. Please rest assured to buy!

after-sale service

1. It is guaranteed to be replaced within one year for non-human damage. It is guaranteed for two years. It is not guaranteed for damage such as water, falling and disassembly. The buyer and the Seller shall bear the round-trip freight within 40 days, and the buyer shall bear the round-trip freight after 40 days. If it is returned for non-quality reasons, the buyer shall bear the round-trip freight.

2. If the buyer buys it wrong or does not see the model, the round-trip freight will not be borne.

3. Pay before 8 o'clock on the same day, deliver on the same day, pay after 8 o'clock, and deliver on the next day.

4. Please open the package and check whether the goods are damaged before signing. If there is damage or the quantity is wrong, please refuse to sign and contact us in time.

5. After signing, the store will no longer bear any responsibility

Relevant evaluation

1. If there is any problem, please contact us for negotiation. If there is no direct medium or poor evaluation, all complaints are malicious evaluation and are deemed to automatically waive the warranty right.

2. Cherish the right of evaluation, understand each other and understand the seller's satisfaction and the hard work of selling goods!

Troubleshooting

1. First, provide the photos of the original remote control to confirm whether it was bought wrong.

2. If the indicator light is not on (no display on the display screen), check whether the battery contacts the positive and negative poles (or replace it with a new battery).

3. If there is no wrong purchase and display, the infrared camera function "mode" of the available mobile phone can not be used, and the "mode" can be automatically adjusted to refrigeration.

4. In case of program disorder, the factory setting can be restored by discharging (after taking out the battery, press and hold a key for 5 seconds, and then install the battery for a try)

test method

1. Turn on the camera function of the mobile phone, point the transmitter of the remote control at the camera hole for 1-3cm, and press each key to transmit a signal. If it is normal, the display screen of the mobile phone will see a bright light (Apple's mobile phone system is different and can't be tested).

We stand behind the quality of our products. This item comes with a limited warranty that protects against defects in materials and workmanship under normal use.

Coverage Details

• Covers manufacturing defects and material failures
• Valid for the period specified on the product or receipt
• Applies only to the original purchaser
• Excludes damage caused by misuse, accidents, or unauthorized repairs
• Proof of purchase may be required to make a claim

How to Claim

• Contact our customer support team with your order details
• Provide a description of the issue and photos if applicable
• Follow the instructions for returning the item or receiving a replacement
• Claims are processed within 5–10 business days after the item is received

Additional Notes

Please handle items carefully and follow usage instructions to maintain warranty coverage. For questions about coverage or claims, contact our support team.

We are committed to delivering your orders quickly and safely. All shipments are processed within 1–2 business days of receiving your order, unless otherwise specified. Delivery times may vary depending on the shipping method, location, and product availability.

Shipping Methods

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
• In-Store Pickup: Available for select items at participating locations

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can monitor the delivery status at any time using the tracking number provided.

Shipping Restrictions

• We currently ship only within the specified countries listed at checkout.
• Certain items may not be eligible for expedited shipping or in-store pickup.
• Delivery times are estimates and may be affected by weather, holidays, or carrier delays.

Additional Notes

Please ensure that your shipping address is correct and complete to avoid delays. We are not responsible for lost or delayed packages due to incorrect information or carrier issues.

We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a refund or exchange, subject to the conditions below.

Eligibility for Returns

• Items must be unused, in their original packaging, and in resalable condition.
• Proof of purchase, such as a receipt or order confirmation, is required.
• Some items, including perishable goods or personalized products, may not be eligible for return.

How to Return an Item

• Contact our customer support team to initiate a return.
• Pack the item securely in its original packaging or equivalent.
• Ship the item to the provided return address using a tracked shipping method.

Refunds and Exchanges

• Refunds are processed within 5–10 business days after the returned item is received and inspected.
• Exchanges will be processed once the returned item is approved and the replacement is shipped.
• Shipping costs for returns may be the responsibility of the customer unless the return is due to a defect or error on our part.

Additional Notes

Please ensure that items are returned safely to prevent damage during transit. Contact our support team if you have any questions or need assistance with the return process.

We are committed to making eco-friendly choices that reduce our environmental impact. From responsible sourcing to sustainable packaging, every product is designed with the planet in mind.

Our Sustainable Practices

• Products made with recycled or responsibly sourced materials
• Packaging designed to minimize waste and be recyclable
• Energy-efficient manufacturing processes
• Carbon footprint reduction through eco-conscious shipping
• Support for environmental programs and initiatives

How You Can Help

• Recycle packaging after use
• Choose items marked as eco-friendly or sustainably made
• Consider consolidated shipping to reduce emissions
• Share sustainable practices with your community

Here are answers to some of the most common questions about this product. If you don’t see your question, feel free to contact our support team.

1. How long will delivery take?

Delivery typically takes 3–7 business days depending on your location and the shipping method selected at checkout.

2. Can I return the item if I’m not satisfied?

Yes. Items can be returned within 30 days of receipt, provided they are in original condition and packaging. See our Return Policy for full details.

3. Is this product covered by a warranty?

Yes. The product comes with a limited manufacturer’s warranty that covers defects in materials and workmanship. Refer to our Warranty Policy for details.

4. Can I track my order?

Absolutely. Once your order has shipped, you will receive a confirmation email with tracking information to monitor its progress.

5. Who should I contact for technical support?

For setup, troubleshooting, or other technical questions, please contact our Technical Support team via email or phone. Details can be found in the Technical Support tab.