SPECIFICATIONS

Body Material: Metal

CPU: i7 9750H

CPU Speed: 12M Cache, up to 5.10 GHz

Camera Front: 1.0M

Data transfer supportive: USB3.0 *2 Type A + USB type C * 1

Power adapter: DC19V/3.42A

RAM: 16GB/32GB DDR4

ROM: SSD 512GB/1TB/2TB

Screen: IPS Screen 1920*1200

Working Life time: 4~6 Hours

cooling system type: high performance cooling fan

display ratio: 16:10

display resolution: 1920 x 1200 px

gaming keyboard: Backlit keyboard

graphics card type: Integrated Card

hard drive type: SSD

keyboard language: English

operating system: windows 11

place of origin: Guangdong, China

plugs type: US,UK,JP,AU,EU,CN

ppi: 264

private mold: Yes

processor core: Hexa Core

processor main frequency: 2.60 GHz

processor manufacture: Intel

processor type: Intel I7

refresh rate: 60Hz

video memory type: With the main memory

wlan: WiFi 802.11 ac

Product Description

OS	Windows 11 Pro
DISPLAY	Main screen: 16’’ IPS screen (1920 x 1200) Secondary screen: 14’’ IPS touch screen (1920 x 551)
PROCESSOR	Intel® Core™ i7-9750H Processor
MEMORY	DDR4-2666MHz/2933MHz/3200MHz SODIMM dual channels 8GB / 16GB / 32GB / 64GB RAM
STORAGE	M.2 2280 SSD 512GB / 1TB / 2TB / 4TB
BATTERY LIFE	15.2V Lithium polymer battery 4500mAh 68WH 4-6 hours
CAMERA	1.0M
CONNECTIVITY	WIFI 802.11ac/b/g/n +BT IEEE 802.11ac 2.4, 5GHz Bluetooth 4.2
I/O PORTS	1x USB 2.0 Type-C (data, display) 3x USB 3.0 Type-A port 1x HDMI port 1x 3.5mm headphone jack 1x Ethernet (RJ-45) port 1x DC power jack 1x PCI express port
OTHER FEATURES	Backlit keyboard
Power adapter	19V 3.42A
Dimension	356.8*247.2*31.2mm
Network	WIFI 802.11ac/b/g/n+BT

Company Profile

Company Profile

ShenZhen BOTU Technology Co., Ltd, is specially engaged in the research, production and sales of Laptop,Tablets and Mini PC. we are also assembling a lot of laptops for OEM and ODM customers, our factory with Advanced management system of quality , more than 100+ Skilled workers ,scientific management, on time delivery, large production capacity and strong financial back up, our products have a good sale in global market, because the products design are suitable for the market request with their stable performance and competitive price. at last, Our company sinecely welcome clients to cooperate with us for mutual development.

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FAQ

1. Can I get a sample?

Yes, just directly place the order.

2. How much is the shipping cost to my country?

Place the order you can see the shipping cost and shipping time. If you don't find your country's freight, please reach out to us.

3. Why does the estimated delivery time take so long?

Usually we will send the goods within 3 days since order payment received. And shipping time varies in different shipping methods, like DHL takes 1 week. You can choose the shipping method that is good for you.

If the order is urgent, please tell us. We will prioritize your order to process.

4. Can I print my logo on laptop?

Yes, please send logo to us. Better to send us high resolution picture.

5. Do you support customization for one piece of laptop?

For metal-housing laptop, we support lid logo, boot logo for MOQ 1 piece.

For plastic-housing laptop, We can only do boot logo for MOQ 1 piece. Lid logo unavailable for plastic-housing laptop.

Customization regarding packaging and specification requests MOQ 1000 pieces or MOQ 500 pieces, which depends on laptop models.

6. What if I find the product problematic?

We test every single item before sending out.

But some problems resulted from shipping or other causes are inevitable.

Please shoot a unboxing video when the goods arrives. Any problem occurs, we will give you a satisfactory solution in the fastest time.

7. Can I have the commercial invoice?

Sure. Commercial invoice will be sent to you for confirmation.

If some information should be added, we will state on the invoice as you requires.

The commercial invoice is the most important document for availing customs clearance of any goods.

8. What is the highest storage and RAM the laptop supports?

Take our i7 10th gen dual-screen laptop for example, it supports up to 4TB SSD 64GB RAM.

For other models, please inquiry us.

9. Are you the factory or trade company?

We are the factory. Welcome offline factory inspection or online video factory inspection.

We stand behind the quality of our products. This item comes with a limited warranty that protects against defects in materials and workmanship under normal use.

Coverage Details

• Covers manufacturing defects and material failures
• Valid for the period specified on the product or receipt
• Applies only to the original purchaser
• Excludes damage caused by misuse, accidents, or unauthorized repairs
• Proof of purchase may be required to make a claim

How to Claim

• Contact our customer support team with your order details
• Provide a description of the issue and photos if applicable
• Follow the instructions for returning the item or receiving a replacement
• Claims are processed within 5–10 business days after the item is received

Additional Notes

Please handle items carefully and follow usage instructions to maintain warranty coverage. For questions about coverage or claims, contact our support team.

We are committed to delivering your orders quickly and safely. All shipments are processed within 1–2 business days of receiving your order, unless otherwise specified. Delivery times may vary depending on the shipping method, location, and product availability.

Shipping Methods

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
• In-Store Pickup: Available for select items at participating locations

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can monitor the delivery status at any time using the tracking number provided.

Shipping Restrictions

• We currently ship only within the specified countries listed at checkout.
• Certain items may not be eligible for expedited shipping or in-store pickup.
• Delivery times are estimates and may be affected by weather, holidays, or carrier delays.

Additional Notes

Please ensure that your shipping address is correct and complete to avoid delays. We are not responsible for lost or delayed packages due to incorrect information or carrier issues.

We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a refund or exchange, subject to the conditions below.

Eligibility for Returns

• Items must be unused, in their original packaging, and in resalable condition.
• Proof of purchase, such as a receipt or order confirmation, is required.
• Some items, including perishable goods or personalized products, may not be eligible for return.

How to Return an Item

• Contact our customer support team to initiate a return.
• Pack the item securely in its original packaging or equivalent.
• Ship the item to the provided return address using a tracked shipping method.

Refunds and Exchanges

• Refunds are processed within 5–10 business days after the returned item is received and inspected.
• Exchanges will be processed once the returned item is approved and the replacement is shipped.
• Shipping costs for returns may be the responsibility of the customer unless the return is due to a defect or error on our part.

Additional Notes

Please ensure that items are returned safely to prevent damage during transit. Contact our support team if you have any questions or need assistance with the return process.

We are committed to making eco-friendly choices that reduce our environmental impact. From responsible sourcing to sustainable packaging, every product is designed with the planet in mind.

Our Sustainable Practices

• Products made with recycled or responsibly sourced materials
• Packaging designed to minimize waste and be recyclable
• Energy-efficient manufacturing processes
• Carbon footprint reduction through eco-conscious shipping
• Support for environmental programs and initiatives

How You Can Help

• Recycle packaging after use
• Choose items marked as eco-friendly or sustainably made
• Consider consolidated shipping to reduce emissions
• Share sustainable practices with your community

Here are answers to some of the most common questions about this product. If you don’t see your question, feel free to contact our support team.

1. How long will delivery take?

Delivery typically takes 3–7 business days depending on your location and the shipping method selected at checkout.

2. Can I return the item if I’m not satisfied?

Yes. Items can be returned within 30 days of receipt, provided they are in original condition and packaging. See our Return Policy for full details.

3. Is this product covered by a warranty?

Yes. The product comes with a limited manufacturer’s warranty that covers defects in materials and workmanship. Refer to our Warranty Policy for details.

4. Can I track my order?

Absolutely. Once your order has shipped, you will receive a confirmation email with tracking information to monitor its progress.

5. Who should I contact for technical support?

For setup, troubleshooting, or other technical questions, please contact our Technical Support team via email or phone. Details can be found in the Technical Support tab.